Privacy policy

Introduction

At Sea Professional we are committed to protecting your privacy and personal data. This policy describes how we collect, use, and protect your information when you use our website and services.

Information we collect

• Full name, mobile number, and email when you register or book.
• Payment details (we do not store card data — they are processed via secure gateways).
• Session information and IP address for security and service improvement.
• Browsing preferences and usage behaviour to improve your experience.

How we use your information

• Fulfil bookings and send confirmations.
• Contact you about your bookings and courses.
• Send reminders and service updates.
• Improve our website and services.
• Comply with legal requirements.

Sharing information

We do not sell, rent, or share your personal data with third parties except in these cases:

• Payment providers (Moyasar, Tabby, Tamara) to process payments.
• When legally required by competent authorities.
• To protect our rights or user safety.

Security

We use SSL encryption and strong security measures. All passwords are hashed and cannot be read by staff.

Your rights under the Personal Data Protection Law

We process your data under Saudi Arabia’s Personal Data Protection Law. You may exercise the following rights by contacting us at the email below:

• Request access to your personal data or a copy of it.
• Request correction of inaccurate data or completion of missing data.
• Request deletion when we no longer need the data for a legal or contractual purpose.
• Unsubscribe from marketing messages at any time.
• File a complaint with the competent authority (SDAIA).

Data retention

We keep booking, payment, and invoice data for as long as operations, legal, and accounting duties require, then delete or anonymise it when no longer needed.

Cookies and measurement tools

We use essential cookies for the session and security. If Google Analytics, Google Tag Manager, or Meta Pixel is enabled from the dashboard, they load only after you consent via the cookie banner (accept all, reject non-essential, or customise).

You can change your choice any time from the Cookie settings link in the site footer.

Contact us

For any privacy question, contact us at: info@pro4dive.sa